Leverage the proven technology of Avaya, Citrix and Cisco for reliable virtualization of your contact center without being tied to a rigid solution.
Take the reins with robust online dashboards that curate the right data for actionable business intelligence.
Don't waste it; repower it. Spoken integrates with, extends or replaces your current systems with a friction-free integration to the cloud.
At last, a speech recognition IVR that actually works. Reduce opt-outs and misroutes with Spoken's patented Conversational IVR.