Speech Recognition News

News, opinions and information on the state of call centers, cloud contact centers and IVRs worldwide

Spoken Communications to Power Avaya Hybrid Cloud Solution for Enterprise Contact Centers

Posted by Heidi Miller on Dec 17, 2014 11:01:15 AM

Avaya_Logo-_300dpiSeattle, WA. December 17, 2014—Spoken Communications, a cloud infrastructure provider specializing in contact center virtualization, today announced an agreement with Avaya, a leading provider of team and customer engagement solutions, to offer a hybrid cloud Contact Center as a Service (CCaaS) solution for enterprise contact centers.

Together, the companies will offer Avaya Cloud Services powered by Spoken, a multi-tenant cloud platform that enables companies to seamlessly transition to next-generation contact center capabilities. The cloud platform supports a hybrid approach that allows companies to maintain existing premises-based infrastructure while evolving to a full suite of native cloud-based contact center applications.

Avaya and Spoken will cross-sell the virtualized capabilities of the Avaya Cloud Services powered by Spoken. Customers have three options for adoption: as discrete cloud applications, a pure cloud or a hybrid cloud offering. Each application is available for integration à la carte, eliminating the need for any enterprise to discontinue its current applications such as call recording or Computer-Telephony Integration (CTI). The platform's flexibility extends to call recording and screen capture applications, which customers can customize to partial percentage or 100% capture.

The ability to host sensitive customer data such as call or screen capture recordings locally on the client's premises addresses concerns around data security, which is a common obstacle to cloud transition. A shift to a pay-as-you-go, monthly utility-based pricing model provides customers with more flexible pricing that addresses the need for cost-effective scalability.

"Clients are seeking ways to transition to the cloud while maintaining their legacy infrastructure and applications," said Spoken CEO Howard Lee. "The fact that customers can integrate anything from a single application such as cloud call recording to the entire application stack gives customers the flexibility they've been asking for while offering a low-risk place to start.”

"Contact center customers will benefit from the security, scalability and pay-as-you-go pricing model of Spoken's hybrid cloud service," said Joe Manuele, Vice President of Global Service Providers, System Integrators and Cloud at Avaya. "We believe this cloud solution offers customers the level of data security and flexible scalability they need as they transition to cloud.”

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.

Spoken Communications Appoints Simon Crosby to Board of Directors

Posted by Heidi Miller on Oct 30, 2014 2:00:00 AM

Simon_CrosbyCloud industry veteran to help guide strategy as Spoken contact center cloud services continue rapid growth

SEATTLE, WA. – October 30, 2014 – Spoken Communications, provider of the first carrier-grade contact center infrastructure delivered as a cloud service, today announced that it has appointed cloud industry leader Simon Crosby to its board of directors.

“It is a privilege to join the board at a time when their rapid growth is a vindication of their vision,” said Crosby. “Spoken’s ability to enable customers to take advantage of a rich fabric of powerful cloud-hosted contact center services that save money, improve security and permit rapid development of innovative CRM applications is the future.”

Well-known in the industry for his ability to combine technology with business drivers, Crosby is the CTO and co-founder of Bromium, the pioneer and leader in transforming endpoint security using micro-virtualization. Prior to Bromium, Crosby founded and served as CTO of XenSource, which was acquired by Citrix in 2007. At Citrix, he served as CTO of the Virtualization and Management Division. He was previously a principal engineer at Intel where he led strategic research in distributed autonomic computing, platform security and trust, and co-founded CPlane Inc., a network optimization software vendor. Prior to CPlane, Crosby was a tenured faculty member at the University of Cambridge, UK, where he led research on network performance and control, and multimedia operating systems.

“Simon’s extensive experience in cloud computing and infrastructure as a service (IaaS) will be invaluable as we continue to expand beyond our current offering,” said Howard Lee, CEO of Spoken Communications. “Spoken's cloud contact center services have been highly successful as a flexible, native cloud offering, and the next step is to expand that cloud infrastructure beyond the contact center to serve the entire enterprise.”

About Spoken CCS

Spoken Contact Center Services (CCS) is carrier-grade contact center infrastructure delivered as a cloud service. Natively cloud, Spoken CCS enables enterprises and BPOs to seamlessly scale their contact center capacity utilizing multi-tenant, secure and reliable cloud services with pay-as-you-go pricing. The suite of à la carte applications for contact centers, 411 carriers and enterprise enables organizations to seamlessly scale their contact center capacity with carrier-grade reliability and security and transforms contact centers from capital-intensive, fixed-capacity facilities into flexible, reliable, secure operations that enable and dynamically respond to new business demands, including business process outsourcing and work-from-home initiatives. Spoken CCS seamlessly integrates with and extends legacy on-premise contact center infrastructure and CRM systems. Additionally, its powerful JavaScript APIs provide flexibility and speed integration while providing for the development of new applications and workflows.

About Spoken Communications
Spoken Communications, founded in 2005 and incorporated as Intellisist®, Inc., is a leading provider of carrier-grade cloud infrastructure. The award-winning Spoken CCS is the only native cloud, multi-tenant platform featuring perfect forward secrecy and offering an alternative hybrid cloud integration to preserve legacy systems. The flexible Spoken platform offers à la carte applications to gradually transform contact centers form capital intensive facilities into a flexible, reliable, secure cloud service with responsive, pay-as-you-go pricing. For more information visit www.spoken.com

Media Contact
Heather Fitzsimmons
Mindshare PR

650-800-7160
heather@mindsharepr.com

Spoken Announces New Release of ClearMetrix

Posted by Heidi Miller on Oct 22, 2014 5:39:00 AM

ImageThe ClearMetrix online quality and coaching platform gets EvenBetter®

Seattle, WA October 22, 2014 — Spoken Communications, a leading cloud infrastructure provider of telecom services for contact centers, today announced a new release version for ClearMetrix, the online quality and coaching platform for contact center managers, analysts and executives.

ClearMetrix is a Software as a Service (SaaS) quality and coaching tool designed to help organizations coach their agents to be EvenBetter® while helping to improve overall quality processes. The new release version 4.2 offers several new features, including scheduling for customized reports, scheduling for data feeds, and additional report delivery methods, including FTP, SFTP and email. Additionally, one of ClearMetrix's most popular features, email alerts, now offers templates for personalized messaging to enhance the actionability of the alerts.

"We noticed that ClearMetrix customers love to personalize their quality reporting," said Mohamed Rafiq, Director of Technology. "So we developed new features to facilitate even more personalization: now, users can create specific reports or data feeds just once and then schedule them to recur on a regular basis. These days, agent quality is all about the ability to tailor reporting to the client's culture."

The new version of ClearMetrix makes the process of coaching to improve agent quality even more customizable and user-friendly. The new version features:

  • Report scheduling All reports are now schedulable on a daily, weekly or monthly basis, including regular recurring reports
  • Data feed scheduling Raw data extraction and download is now automatable
  • Report delivery In addition to report export via CSV, XLS and PDF, reports can now be delivered via FTP, SFTP and email as well
  • Alerts In addition to standard alerts, clients can now request customized alert templates with personalized messaging for a tailored experience

To find out how ClearMetrix can help your contact center to be EvenBetter every day, contact us or review the ClearMetrix demo video.

Spoken announces Inc. 500 Fastest-Growing Company Award at User Conference

Posted by Heidi Miller on Sep 22, 2014 1:56:00 PM

Inc_500_labelSenior representatives from key Spoken customers celebrate the company's growth and innovation

September 12, 2014 -- Spoken kicked off its annual Boost user conference with the announcement that the company has been ranked as one of the fastest-growing companies in the U.S. by Inc Magazine for the second year in a row. Spoken is a cloud provider specializing in voice services that allow large enterprise and contact centers to run their telecom infrastructure in the cloud.

The 2014 Inc. 500|5000 list ranks America's fast growing companies across 22 industries. Spoken is a two-time winner, having made the Inc 500|5000 list for the first time in 2013. With $15.5 million in revenue in 2013, Spoken has experienced a three-year growth rate of 1,149%.

“This award is a byproduct of the growth fueled by the partners and customers who are at this conference," said CEO Howard Lee at the Boost awards dinner. "Spoken thanks you all for your support, and we look forward to many more years of close partnership and growth. We believe that the future of telecommunications and voice services is in the cloud, and you are proving that to be true.”

Spoken, along with its subsidiary, HyperQuality, provides scalable cloud telecommunications infrastructure for large contact centers, as well as specialized cloud-based product lines including Smart IVR for 411 directory assistance, the Spoken Smart IVR, and quality assurance. At the Boost user conference, over a dozen of Spoken’s largest customers share their insights on leveraging Spoken's scalable cloud for growth.

"We chose Spoken because of the platform's exceptional ability to scale for spikes in capacity," said Martin Ingram, CIO of Arise Virtual Solutions. "The ability to easily double or even triple a client's agent workforce on a daily, weekly or monthly basis is hugely beneficial and highly efficient. When one of our Fortune 100 clients dumped 1,600 additional calls into the queue, Spoken handled it well and without incident."

Spoken's voice services comprise the Spoken Contact Center as a Service offering, a cloud infrastructure platform for both voice and multimedia services. The platform includes digital telephony, automated and human-assisted voice recognition, call recording, reporting and quality assurance product modules. Each product module is offered à la carte and can easily be integrated with existing third-party technology, including legacy ACDs or CRM applications. On the voice side, Spoken currently processes over 30 million minutes of voice calls per month, which are being directed to over 25,000 agents located in the US, Europe, and Asia.

Thanks to the scalability of its cloud infrastructure, Spoken has experienced over 100% year over year growth for the last four years. “The growth that this award reflects is driven by Spoken's deepening partnership with their existing customers and the addition of significant new customers, such as StarTek," says Jonathan Roberts, Spoken Board Member and General Partner at Ignition Partners. "This growth has also allowed Spoken to become net income positive, which as an investor, is a nice milestone to achieve.”

Spoken Named in Top 100 Best Companies to Work for in Seattle

Posted by Heidi Miller on Jul 29, 2014 2:30:00 PM

Seattle Business magazine names Spoken Communications among the top 100 Seattle companies to work for

2014 SBM Best Company logoSeattle, WA – July 29, 2014Spoken, provider of a leading cloud platform for call center outsourcer, today announced that Seattle Business Magazine has named Spoken as one of the Best Companies to Work for in Seattle in 2014. Spoken was ranked 22nd among small companies, with work environment noted as the top-ranked category.  

The awards program is based exclusively on employee surveys. Research firm Fieldwork Webwork used the employees’ detailed responses to determine each company’s score in 10 categories, including such vital areas as communication, executive leadership, corporate culture and workplace environment. The 100 Best Companies to Work For list is separated into five classifications: small firms of 30 or fewer employees; midsize, 31 to 99 employees; large, 100 or more employees; nonprofits and firms headquartered outside Washington.

“We have an amazing team in Seattle,” said Tonia Lopez-Song, Director of Team Development and Recruiting at Spoken. “And we do our best to give the entire team everything they need to enjoy the experience, from the option to work from home to Orca cards to flex time or even a World Cup pizza party. And by the way, we're hiring!” 

Heidi Miller, Tonia Lopez-Song and Shalen Bradley at 100 BestOn the heels of momentous 2013, Spoken is emerging as a market leader with their innovative platform and suite of call center applications. Spoken’s cloud-based call center technology platform empowers businesses to deploy the work-from-home model to create a more agile and cost-effective contact center. Unlike competitive technologies, Spoken adds critical virtual agent desktop integration and big data tools to help call centers improve agent performance as well as the customer experience. As a result of this innovation, the company has achieved milestone growth in 2013 with global partnerships and steadily increasing year-over-year growth. Spoken’ platform currently supports over 25,000 call center agents – up from 9,000 in 2012.

Spoken Communications Announces Spoken Smart IVR for 411

Posted by Heidi Miller on May 15, 2014 8:42:00 AM

Award Winning Platform Releases Enhanced IVR Engine That Helps Call Center Agents Improve Accuracy and Customer Experience for Directory Assistance Calls

Spoken Smart IVR for 411Seattle, Washington, May 15, 2014 –  Spoken Communications, provider of the leading cloud platform for contact center outsourcers, today announced the new Spoken Smart IVR for 411, an Interactive Voice Response (IVR) system tailored to the needs of the directory assistance market.

The Spoken Smart IVR for 411 is a patented solution that utilizes pinpointed, real-time human intervention in the form of "Silent Guides" to increase the efficiency of IVR automation.  When the automated speech recognition (ASR) engine doesn't understand a caller utterance, rather than asking the caller to repeat the response, the utterance is flagged for a Silent Guide to correct while the call flow continues for the caller without pause. As a result, directory assistance providers can answer more calls with fewer live agents while simultaneously improving accuracy and customer experience.

"We are pleased to announce this simple, cost-effective solution that increases the efficiency of the directory assistance call flow as well as the accuracy of response," says Charlie Anderson, President of Voice Discovery Services at Spoken Communications. "We've had several 411 providers using the Spoken Smart IVR for 411, and we are seeing more than a double digit increase in IVR automation efficiency, with more improvements on the horizon. More importantly, the customer experience has improved notably."

Historically, ASRs have been confined by limited grammars and problematic background noise, which can hinder the customer experience. 411 calls in particular are focused on a single task and ideally quite short. Therefore, every second of the interaction directly affects the customer experience. According to research, 89% of customers identified that “repeating-myself” syndrome is one of their biggest sources of irritation when calling into a call center. This presents a unique challenge to 411 IVR development: how can providers be assured of high first-time speech recognition levels and avoid the need for costly response repetition? With the Smart IVR's Silent Guides monitoring four to 10 calls simultaneously, the benefits of improving automation accuracy far outweigh the costs.

“Consumers have increasingly high expectations of automated speech interaction with IVR systems, due in part to publicity about mobile personal assistants and voice search,” notes William Meisel, president of TMA Associates and editor of Speech Strategy News. "Meeting and sustaining those expectations can be difficult and expensive in a directory assistance environment. Spoken’s solution of backing up the speech understanding with ‘hidden’ agents is an effective compromise that maintains caller confidence, while at the same time, identifying areas where the natural-language processing needs to be bolstered.” 

Following milestone growth in 2013, Spoken’s cloud call center platform was honored by CUSTOMER magazine as Product of the Year and most recently received the publication’s top honor for the CRM Excellence awards. Inspired by the need to improve agent performance and the customer experience in the call center, Spoken has developed a cloud-based platform that empowers enterprises and outsourcers to deploy the work-from-home model to create a more agile and cost-effective contact center. With global partnerships and steadily increasing year-over-year growth, Spoken’s platform supports over 25,000 call center agents – up from 9,000 in 2012 – and helps customers save up to 15% in operating costs.

More information about the Spoken Smart IVR for 411, including a demo video, is available here.

Spoken Wins a 2014 CRM Excellence Award

Posted by Heidi Miller on Apr 29, 2014 11:28:00 AM

Getting some well-deserved recognition from CUSTOMER Magazine, Spoken's dedicated team snagged one of this year’s CRM Excellence awards as a result of our work with longstanding customer, Arise, the U.S.'s leading provider of virtual business process outsourcing and contact center services. Acknowledged for the cutting edge innovation in helping Arise achieve significant business results, Spoken’s platform played a key role improving the processes of Arise’s business by streamlining the workflow process.

CRM excellence award logo

Relying heavily on hard data, facts and statistics, this year’s judging panel looked for solutions that demonstrated the significant improvements a company’s product made to a customer’s bottom line. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. Standing out amongst hundreds of other submissions, the CRM Excellence Award judging team chose Spoken as a winner because of our commitment to being a true CRM partner to Arise.

Previously in the market to transition their on-premise platform to a more flexible cloud environment, Arise chose Spoken to help them scale and provide advanced call center services to their thousands of at-home agents servicing Fortune 100 companies. Using the Spoken platform, Arise was able to transition 27 client tenants to the platform without a single rollback. In addition, they were able to reduce agent support calls by 99%, resulting in an operational savings of over $340,000 per year. Altogether, Arise was able to triple revenue from $50 million yearly to $150 million over a period of two years.

The Spoken team is thrilled to be recognized not only as a leader in enterprise contact center technology but also as a relentless customer advocate. Many thanks to all of our customers for their support!

Make sure to look for us in the May edition of CUSTOMER magazine!

Cross Channeling Webinar: Industry Analyst Guest Speaker Offers Call Center Best Practices

Posted by Heidi Miller on Mar 20, 2014 10:57:00 AM

How to Manage Cross-Channel Integration in the Call Center

Art Schoeller, Forrester AnalystSeattle, WA – March 24, 2014Spoken, provider of the leading cloud platform for contact center outsourcers, today announced an upcoming webinar titled, “Stop! Five Things You Must Consider Before Cross-Channeling Your Contact Center,” taking place on Mar. 26 at 11:30am PT. Hosted by Spoken, webinar speakers include Spoken CEO, Howard Lee, as well as guest speaker Art Schoeller, VP and principal analyst at Forrester Research, Inc. Together, the two experts will reveal the top considerations for today’s multi-channel contact center.  

In today’s digital ecosystem, consumers are no longer limited to the phone when it comes to their customer service queries. Despite the advantages of multi-channel capabilities in the call center to the overall customer experience, call center managers are struggling with successful implementation. Oftentimes, multichannel turns into a conglomeration of disparate channels with unmatched data sets and no strategy for evaluating or analyzing success. 

Webinar: Stop! Five Things You Must Consider Before Cross-Channeling Your Contact Center

When: Wednesday, March 26 at 11:30 AM PST / 2:30 PM EST

Alongside 35-year industry veteran, Art Schoeller, Lee will aim to help company leaders, IT professionals and contact center and operations executives strategize key considerations for cross-channel integration while simultaneously optimizing the data generated by each channel. Webinar participants will learn how cross-channel contact center data is mapped, prioritized, actionable and measurable.

On the heels of momentous 2013, Spoken is emerging as a market leader with their innovative platform and suite of call center applications. Unlike competitive technologies, Spoken adds critical virtual agent desktop integration and big data tools to help call centers improve agent performance as well as the customer experience. Spoken’s cloud-based call center technology platform empowers enterprises and outsourcers to deploy the work-from-home model to create a more agile and cost-effective contact center. With global partnerships and steadily increasing year-over-year growth, Spoken’ platform supports over 25,000 call center agents – up from 9,000 in 2012.

Spoken CEO to Speak on How Siri and Watson Have Changed Call Centers

Posted by Heidi Miller on Mar 3, 2014 3:22:00 PM

Session at Mobile Voice Conference focuses on modern call center best practices

Mobile Voice Conference 2014 banner

Seattle, WA – March 3, 2013Spoken, provider of a leading cloud platform for call centers and creator of the human-assisted Smart IVR, today announced that Howard Lee, CEO of Spoken, will present his industry insights on how tools such as Siri and IBM's Watson are changing expectations and practices in the modern call center at the Mobile Voice Conference on March 4 in San Francisco, CA.

Co-organized by AVIOS, the Mobile Voice conference will focus on the revolution in voice interface that is changing the way customers and businesses view services and devices using automated speech interaction. During the session, Lee will review the capabilities of two modern speech recognition applications: Apple's personal assistant Siri and IBM's artificial intelligence system Watson.  He will also offer his insights on how those capabilities have affected both customer expectations and best practices for the modern contact center. Additional information about the session is included below:

Mobile Voice Conference

Session: How Siri Has Changed the Call Center: New Best Practices

When: Tuesday, March 4, 2014 @ 11:00am – 12:00pm PST

Location:  Hyatt Fisherman's Wharf

Session Description: Siri and other personal speech recognition systems have familiarized the public with speech recognition, but they have also created unrealistic expectations in the world of call center IVR speech recognition. The old best practices aren't cutting it; new best practices for implementing speech recognition models in the call center have arisen. In this session, attendees will learn what callers expect from IVR speech recognition in the age of Siri and Watson as well as best practices for both inbound speech recognition and IVR big data mining.

Since joining the company in 2005, Howard has brought to market the patented human-assisted Smart IVR as well as the leading cloud contact center platform for outsourcers. Spoken’s platform empowers businesses to deploy the work-from home model to create a more agile and cost-effective contact center. Unlike competitive technologies, Spoken offers utility-based pricing and an à la carte application stack, which results in considerable cost efficiencies as well as friction-free, scalable integrations. As a result, the company has achieved record business growth in 2013 with global partnerships and steadily increasing year-over-year growth. Spoken’ platform currently supports over 25,000 call center agents – up from 9,000 in 2012.

Spoken Receives TMC’s CUSTOMER Magazine 2014 Product of the Year Award

Posted by Heidi Miller on Jan 30, 2014 4:20:00 PM

Leading contact center cloud platform recognized for exceptional innovation and outperforming competitive technologies in flexibility, scalability and cost efficiency

TMC Customer Product of the Year Award 2014Seattle, WA – January 30, 2014Spoken, provider of a leading cloud platform for call centers and creator of the human-assisted Smart IVR, today announced that TMC, a global, integrated media company, has named Spoken as a CUSTOMER Magazine 2014 Product of the Year Award winner. Since debuting in 1997, the CUSTOMER magazine award program has set out to honor the most innovative, impactful solutions advancing the Call Center, Teleservices and CRM markets. Recognized among a distinguished group of industry trailblazers including Citrix, Monet Software and RightAnswers, Spoken’s platform helps major Fortune 500 enterprises and outsourcers improve call center operations and drive customer loyalty.

“The CUSTOMER Product of the Year award was established to honor those products and solutions that have truly improved the customer experience,' said Erik Linask, Group Editorial Director, TMC. “Without a doubt, this year's winners represent some of the most innovative and useful customer experience management solutions available on the market in 2014."

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Spoken with a 2014 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “The company’s Contact Center Cloud Platform has proven deserving of this elite status, and I look forward to continued innovation from Spoken in 2014 and beyond.”

On the heels of momentous 2013, Spoken is emerging as a market leader with their innovative platform and suite of call center applications. Spoken’s cloud-based call center technology platform empowers businesses to deploy the work-from-home model to create a more agile and cost-effective contact center. Unlike competitive technologies, Spoken adds critical virtual agent desktop integration and big data tools to  help call centers improve agent performance as well as the customer experience. As a result of this innovation, the company has achieved milestone growth in 2013 with global partnerships and steadily increasing year-over-year growth. Spoken’ platform currently supports over 25,000 call center agents – up from 9,000 in 2012.

“We never forget that the goal of technology is to help agents serve the customer better. Call center agents are the front line of customer engagement. With each call, agents have the opportunity to give a winning customer experience,” said Howard Lee, CEO of Spoken. “Our cloud-based contact center technology was developed to help agents be even better every day, and as a result, arms every agent with the tools and data to keep every customer experience not only efficient but outstanding.”  

The 16th Annual Product of the Year Award winners will be showcased in the January/February 2014 issue of CUSTOMER Magazine. For more information about the CUSTOMER 2014 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

TMC’s CUSTOMER Magazine

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more. For more information about TMC, visit www.tmcnet.com.

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