Senior Software Engineer
Type: Full-time
Experience: Mid-Senior level
Functions: Engineering
Posted: March 31, 2010
Job Description
Do you believe that technology is the key to keeping customers happy? Do you enjoy a challenge and love juggling multiple tasks and priorities? Spoken Communications wants you to become an expert on everything Spoken. We are a fast-paced technology startup in the speech recognition, voice driven augmented reality and self service automation fields. We aim to improve the caller’s experience, increase efficiency and decrease the cost of running voice based services with a unique hybrid solution: patented speech recognition technology complemented by human intervention. We are looking for an experienced, customer-minded Senior Software Engineer who gets a kick from owning projects end to end, engaging in customer interactions, drilling down specifications, designing and writing software, and diving into QA.
Position is in-house in Bellevue, WA.
Responsibilities:
- Develop, improve and sustain Spoken's core platform
- Explore new features and technologies to build a platform that grows the emerging conversational augmented reality field
- Build features to further the goal of reducing our clients’ overall operations cost while improving their ability to manage, understand, categorize and act upon their customer communications
- Develop a deep understanding of Spoken's clients' needs and invent, design and develop software to address these needs
Skills
- Strong analytical and problem solving skills; loves debugging and figuring out tough (or plain annoying) problems
- Must thrive on challenges and enjoy a dynamic environment with rapid changes, new ideas, and a variety of tasks
- Must be flexible and easily manage ambiguity
- Minimum of 5 years of software development experience, including strong hands-on software design and development
- Strong knowledge of C/C++ and/or Java
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Some experience with some or all of the following: MySQL, Linux, Flash, Javascript and other scripting languages,
- BS and/or MS in Computer Science or related field
- Experience with telephony, CTI, and IVR a plus
- Good communications and interpersonal skills, with ability to work closely clients of all sizes, from startups to Fortune 500
Additional Information
- Please send cover letter and resume to jobs@spoken.com. No phone calls.
- Local candidates only, no relocation (Greater Seattle Area).
- No third party applications.