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Call Center Solutions
Optimize your call center operations with hosted ACD and IVR solutions: maximize agent performance, improve the caller experience and reduce operating costs across the board.
Contact Spoken
206-428-6044
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For your Industry
Hosted ACD
Spoken's hosted ACD brings agility and scalability to the call center by hosting your phone switch virtually for ultimate cost efficiency and flexibility. Upgrade without the capital expenditure or enable a remote agent work-from-home model.
Conversational IVR
Spoken's unique, patented Conversational IVR system uses a unique hybrid model combining the best of two worlds: automated and human. The Conversational IVR combines automated speech recognition with real-time, invisible human intervention for superior accuracy and caller experience.