Are you a CIO, senior management or an IT technologist responsible for call center technology? Are you currently using an Avaya on-premise solution but considering the benefits of an Avaya-friendly cloud? If so, join us for this webinar in which a leading BPO technologist discusses his business motivations, the challenges and the business impact of transitioning to an Avaya cloud platform with Spoken.
Nailed-down security for outsourcers and enterprise
Control routing, skills and messaging
Leading Outsourcer STARTEK Selects Spoken Communications as a Technology Partner
Spoken to power Avaya hybrid Cloud Contact Center as a Service (CCaaS) solution for enterprise contact centers
Contact Center Without Walls: Harnessing the Power of the Remote Agent Model